Return Policy
KopaDot accepts returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Products should be returned in original packaging
- You must notify support before returning the item
How to Start a Return
- Contact customer support via email or phone
- Provide your order number and reason for return
- Follow the return instructions provided
Refund Process
- Refunds are issued to the original payment method
- Processing time: up to 10 days after inspection of the returned item
Important Notes
- Returns must be initiated within the 30-day window
- Items are inspected before refunds are approved
- Contact support for any issues or damaged items
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